Award for COVID warning system used in Somerset

RESTORE2 is an early warning system used in care homes to identify whether a patient is at risk of becoming unwell. The system was actually developed in Hampshire. However following encouraging results it was taken up by two other county Clinical Commissioning Groups, Somerset and Cornwall.

There is nothing magical here. It is a simple set of processes designed to help staff work together to identify and protect patients. By identifying and proactively managing physical deterioration in a resident the scheme has been shown to improve resident outcomes, reduce 999 calls and prevent admissions to hospital.

RESTORE2 stands for Recognise Early Soft-Signs, Take Observations, Respond and Escalate and uses National Early Warning Scores as a common language across the healthcare system.

The system has won an award at the Health Service Journal (HSJ) Value Awards 2020 and the award was given to Hampshire as instigator and Somerset and Cornwall as early adopters.

Hugh Archibald, Quality Lead – Urgent Care and Risk Management at Somerset CCG was delighted. He told us “We are committed to delivering improved outcomes for patients and the wider organisation, and to be chosen as overall winners in this category which has some incredible nominees is a wonderful achievement.  This award has been a tremendous boost to our team and our health partners in Somerset. I am sure it will bolster our continued efforts to improve.

The latest figures for COVID 19 in the Somerset County Council area which we reported last Thursday, suggest it is working well. There was only one care home death reported from 19 June to the end of August. Additionally there was only one outbreak in a care home from 8 June to the end of July.

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